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ArticlesRecent activity by Angus Scutt
I haven't received my payment?
If the credit in the orange box on your profile hasn't increased: This is likely because the buyer hasn't released payment yet. First, message the buyer to confirm they did click "Item received" t...
How do I sell on Goodscast?
Click the "+" button on the navigation at the bottom of the screen. Record a short video and take at least 3 photos of the product you are selling. Click the tick on the orange circle. Add details...
Customs and import fees
International purchases may incur import duties, customs fees, and / or handling charges by the destination country. The buyer is responsible for knowing and paying additional fees which are typica...
How do I get a refund?
You are eligible for a refund if all of the following is true: You paid using Goodscast (via Stripe) You haven't released payment to the seller You haven't received the purchased item OR the item ...
My purchase is not as described
You may be eligible or a refund if the purchase has "significant differences" to what was advertised. What is covered: Severe damage to the item Wrong colours Counterfeit items Incorrect sizes I...
I haven't received my purchase
Sellers have 5 business days from purchase to message you a tracking number in the Goodscast chat that opens after purchase.Here are some steps you can take if you haven't received your purchase: ...
What is meant by Significant Differences?
What is covered: Severe damage to the item Wrong colors Counterfeit items Incorrect sizes Incorrect item/s Major wear or flaws not detailed in the listing What isn't covered: Smells Minor dama...
How do I buy an item?
Click the "Buy" button at the bottom of the listing Add your Shipping Address and Payment Click "Confirm Purchase". A chat will open for the seller to provide details of shipping. Only after the i...
🎉 Goodscast beta is available for download 🎉
🇦🇺🇺🇸🇬🇧🇨🇦Available in Australia, United States, United Kingdom, and Canada.Follow the link below to receive an invite to download.https://forms.gle/UBRFqQzExPqdoY1d9 iPhone only. Android coming soon.
Updated 24 November 2021 What data do we collect? Your profile information. When you register on Goodscast you give us information including full name, username, email address, telephone number, ...