I haven't received my payment?

If the credit in the orange box on your profile hasn't increased:

This is likely because the buyer hasn't released payment yet.

1. First, message the buyer to confirm they did click "Item received" to release the payment to you.
2. If messaging the buyer doesn't work, then contact Goodscast customer support: [e-mail]

If you have withdrawn your account credit to your bank account:

Goodscast makes payouts using Stripe.

First time payouts may take up to 7 business days.

After that, payouts may take up to 3 business days.